Phones ring after-hours.
Customers book at the competitor.
Drivers ask about service prices, parts availability and slot openings in the evening — when your workshop is shut.
Not one generic bot.
A team trained for service bays.
Every driver question is routed to the right specialist. Quote, book, follow up — without picking up the phone.
Service appointment booking
Books oil changes, full services, inspections, MOT renewals across your bays and advisors. Two-way calendar sync.
- Slot suggestions by service type
- Auto-confirms via WhatsApp
- Reminder 24h before, cuts no-shows 40%
Instant quote engine
Driver gives car make/model/year — bot quotes service price ranges, parts availability, ETA. Captures lead even when bay is closed.
- Make + model + year aware
- Quotes service price ranges
- Parts availability check
Service follow-up & reminders
Reminds drivers when their next service is due. Triggers based on mileage estimates or fixed intervals (3 / 6 / 12 mo).
- Mileage-based or time-based reminders
- Post-service review collection
- Win-back for lapsed customers
Lead capture from ads
Turns Google ads, Instagram DMs, and Facebook campaigns into qualified leads — routed to the right advisor with car details captured.
- Pre-qualifies by service type
- Captures phone + car details
- Routes to right advisor instantly
From signup to live on WhatsApp — under 10 minutes.
Sign up and pick "Auto service"
Choose your service type — general workshop, dealership, body shop, tyre / battery, specialist (BMW / Mercedes / Lexus). Pre-built flows ready.
Customize your bay
Drop in your services, prices, opening hours, advisor names, brands you service. Upload a service-menu PDF — shamz reads it.
Embed and go live
One link for WhatsApp Business. A QR for your service desk. A snippet for your site. Live in under 10 minutes.
Built for Gulf auto. Not translated for it.
Drivers in the GCC text in Khaleeji, ask about every Toyota / Nissan / Patrol model, and expect quotes in seconds. Four things make shamz different.
Native Gulf, Egyptian, and Levantine dialects. Your driver feels like they're texting your service advisor, not a machine pretending.
Trained on the cars you actually service — Toyota, Nissan, Lexus, Patrol, Land Cruiser, Mercedes, BMW. Knows common service intervals + parts.
Two-way sync with Google Calendar, Outlook, and most DMS systems. Bays + advisors stay in sync, no double-bookings.
When a driver needs a real advisor, shamz hands off cleanly with car make / model / service history. Your team doesn't repeat questions.
Questions service managers ask us.
Everything your dealership needs to automate customer communications
Built for automotive businesses in the GCC with DMS integration, service scheduling, and multilingual support.
Service Booking
Let customers book maintenance appointments, tire changes, and test drives 24/7 via WhatsApp or web chat with automatic calendar synchronization.
Instant Quotes & Approvals
Send service quotes, repair estimates with photos and videos, and get customer approvals instantly during their vehicle service.
Automated Reminders
Remind customers about upcoming maintenance schedules, warranty expiry, registration renewal, and seasonal service campaigns.
Service Status Updates
Keep customers informed with real-time updates about vehicle service progress, estimated completion time, and pickup readiness.
Vehicle Information
Answer questions about vehicle specifications, available features, spare parts availability, and compatible accessories instantly.
Sales Lead Capture
Qualify leads for new vehicle purchases, trade-ins, and finance options before routing to your sales team with full context.
The right expert for every customer question.
Shamz routes vehicle questions to specialized agents — a service desk agent for complaints, an appointments agent for booking, a knowledge agent for warranty and maintenance FAQs, and a lead capture agent for new inquiries — so your service advisors can focus on the work that needs their hands.
See It In Action
Experience how our AI assistant works with real conversations. Try the suggested prompts or type your own message.
Try asking anything
Our automotive assistant can schedule service appointments, provide instant quotes, and keep customers informed about their vehicle status.
👉 Suggested Prompts
Results from GCC automotive businesses
Based on customer data from dealerships and service centers using shamz.ai across the Gulf region.
Works with your dealership management system
Seamless integration with DMS, service scheduling, and communication platforms—no complex setup required.
Need a custom integration? Talk to our team
Streamline your service operations today
Join automotive businesses across the GCC who are boosting service revenue and improving customer retention with shamz.ai.
30-day trial • No credit card required • Setup in 10 minutes