Your phone rings at 7pm.
Your clinic is closed.
That patient just booked with your competitor.
Patients don't book on your schedule — they book on theirs. Most clinics lose more revenue to silence after hours than they realise.
Not one generic bot.
A team trained for clinics.
Every message is routed to the right specialist. No "I didn't understand that" loops. No medical advice, ever.
Appointment booking
Books across doctors, services, and rooms. Two-way sync with Google Calendar and Outlook.
- Auto-confirms via WhatsApp
- Smart slot suggestions
- Reschedule with one tap
Patient service desk
Handles routine questions so your front desk handles real patients. Insurance, prep, and prescription requests.
- Insurance coverage check
- Pre-visit instructions
- Prescription refill triage
Clinic knowledge base
Answers what every patient asks: hours, location, prices, parking, accepted insurance, which doctor does what.
- Hours, location, parking
- Per-service pricing
- Doctor profiles & specialities
New patient lead capture
Turns Google ads, Instagram DMs, and walk-by QR codes into qualified leads — routed to the right specialist.
- Pre-screens by service
- Captures phone + insurance
- Routes to right doctor instantly
From signup to live on WhatsApp — under 10 minutes.
Sign up and pick "Clinic"
Choose your clinic type — general, dental, aesthetic, paediatric, multi-specialty. Pre-built flows are ready, no developer needed.
Customise your knowledge
Drop in your services, doctors, hours, prices, and accepted insurance. Upload a brochure or PDF — shamz reads it.
Embed and go live
One link for WhatsApp Business. A snippet for your website. A QR for reception. Live in under 10 minutes.
Built for Gulf clinics. Not translated for them.
Most "Arabic chatbots" speak Modern Standard Arabic — the kind your patients see in newspapers, not how they actually text. Four things make shamz different.
Khaleeji, Levantine, and Egyptian dialects — handled natively. Your patients feel like they're texting a local, not a machine pretending.
Patient data stays in-region. PDPL-aligned. Hard guardrails against giving medical advice — escalates to human staff when needed.
Two-way sync with Google Calendar and Outlook. No double-bookings, ever.
When a patient needs a real person, shamz hands off cleanly with full context. Your staff doesn't repeat itself.
Founded by a telecom professional in Bahrain with 20 years running GCC customer support — including clinic call centres. We built the tool we wished existed.
Where your patients already are. Already integrated.
Channels
Integrations
The questions clinic owners ask first.
Still have a question? We answer live at hello@shamz.ai or via WhatsApp.
Chat with us