Carts get abandoned.
Most never recover.
Shoppers add to cart, get distracted, and never come back. WhatsApp recovery wins them back at $0.04 per message — vs $15+ in re-acquisition CPC.
Not one generic bot.
A team trained for online stores.
Recover carts, answer product questions, track orders, handle returns — all on WhatsApp, all in seconds.
Cart recovery sequence
Abandoned-cart sequence on WhatsApp (1h / 24h / 72h). Recovers 22-28% of lost carts — vs ~2% from email.
- Auto-fires from Shopify / Salla / Zid
- Multi-step nudge (1h / 24h / 72h)
- Stops sending once cart is recovered
Product Q&A
Sizing, materials, in-stock status, store hours, return policy — answered instantly from your catalog.
- Live stock + variant lookups
- Photo + carousel rendering
- Sync to Shopify / Salla / WooCommerce
Order tracking
Shoppers ask "where is my order?" and get a live status + courier link without messaging your support team.
- Tracking number lookup by order ID
- Courier integration (Aramex · Naqel · J&T)
- Delivery time estimates
Returns & exchanges
Handles return requests by policy (e.g. 14 days unworn). Books pickup, sends prepaid label, processes refund — all in chat.
- Policy-aware approval logic
- Pickup booking with courier
- Refund triggers on platform
From signup to live on WhatsApp — under 10 minutes.
Sign up and pick "Retail"
Choose your category — fashion, beauty, electronics, home, food. Pre-built shopper flows are ready, no developer needed.
Connect your store
One-click connect to Shopify, Salla, Zid, or WooCommerce. Catalog + orders + inventory sync automatically.
Embed and go live
One link for WhatsApp Business. A snippet for your store. A QR for your retail floor. Live in under 10 minutes.
Built for Gulf retail. Not translated for it.
GCC shoppers DM brands constantly — for sizing, stock, delivery ETAs, returns. Four things make shamz different from a generic store chatbot.
Native Gulf, Levantine, and Egyptian dialects. Your customer feels like they're texting your store associate, not a machine pretending.
22-28% recovery rate on WhatsApp vs 2% on email. Per-message cost is $0.04 vs $15+ for paid re-acquisition CPC on Meta or Google.
Native connectors for Shopify, Salla, Zid, WooCommerce. Catalog, orders, customers, inventory all in real-time sync.
Complex returns or refund disputes route to your team with full conversation + order context. No more "can you forward me the chat?"
Questions store owners ask us.
Everything your retail business needs to sell more through conversations
Built for retail and e-commerce brands in the GCC with support for product catalogs, order tracking, and personalized recommendations.
Product Discovery
Help customers find products through conversational search, category browsing, and personalized recommendations based on preferences and history.
Order Management
Enable customers to track orders, modify delivery addresses, request returns, and get real-time shipping updates via WhatsApp or web chat.
Automated Campaigns
Send targeted promotions, cart abandonment reminders, and restock notifications to drive conversions and recover lost sales.
Customer Support
Answer questions about sizing, availability, shipping policies, and payment options instantly in multiple languages—24/7.
Multilingual Commerce
Serve local and international shoppers in Arabic, English, and other regional languages with automatic language detection.
Loyalty & Reviews
Collect product reviews, gather feedback, and promote loyalty program benefits to encourage repeat purchases.
A storefront that follows up for you.
Connect Shopify, Salla, WooCommerce or Zid and Shamz automates the conversations that drive repeat revenue — abandoned cart recovery, restock alerts, review collection, loyalty tier tracking and promotion codes.
Abandoned cart recovery
Shamz sends a friendly reminder a configurable delay after a cart is abandoned, with a deep link straight back to checkout.
Restock alerts
Shoppers can subscribe to out-of-stock items right from the chat. When stock is back, Shamz notifies them first.
Review collection
After delivery, Shamz asks for product reviews and routes low-rated feedback straight to your support team for recovery.
Promotions & codes
Distribute Ramadan, Eid and flash-sale codes through the conversation, with usage limits and expiry handled automatically.
Order tracking & returns
Customers get live order status and can start a return entirely from the chat — no login, no tickets, no phone calls.
See It In Action
Experience how our AI assistant works with real conversations. Try the suggested prompts or type your own message.
Try asking anything
Our retail assistant can help customers find products, track orders, and provide personalized recommendations through conversational commerce.
👉 Suggested Prompts
Results from GCC retail brands
Based on customer data from retail and e-commerce businesses using shamz.ai across the Gulf region.
Connects with your e-commerce platform
Seamless integration with popular e-commerce platforms, payment gateways, and shipping providers—no technical expertise required.
Need a custom integration? Talk to our team
Start selling through conversations today
Join retail brands across the GCC who are growing revenue through conversational commerce with shamz.ai.
30-day trial • No credit card required • Setup in 10 minutes